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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tianna

March 17, 2025

5  out of  5
rating by Tianna
"Very thorough and thoughtful about your current and potential needs! Would recommend."
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Jacquie Cobb

March 11, 2025

5  out of  5
rating by Jacquie Cobb
"Chris has been my agent for years; he is always extremely helpful and very responsive. Highly recommend!"
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Ahmad Aljundi

March 5, 2025

5  out of  5
rating by Ahmad Aljundi
"Edward Valdez giving a great service"
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Dhinakar Baskaran

February 26, 2025

5  out of  5
rating by Dhinakar Baskaran
"Chris Knapp from State Farm is great to work with. Very responsive, quick and easy. Excellent customer service."
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Rosaura Carazo Bradford

February 21, 2025

5  out of  5
rating by Rosaura Carazo Bradford
"Edward Valdez helped us out to get our insurance car’s done. Also explained in an easily and detailed way all the benefits of everything. Not only a vendor but a consultant that truly cares for his customer’s needs. 100% satisfied with his professionalism and good disposal."
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Chirag Patel

February 19, 2025

5  out of  5
rating by Chirag Patel
"I had really great experience from chris Knapp state farm, i have got very quick and hassle free renters insurance. thank you kevin"
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David Serrano

February 19, 2025

5  out of  5
rating by David Serrano
"Chris is the best! Great communication, friendly, and highly knowledgeable."
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Eddie Kohley

February 19, 2025

5  out of  5
rating by Eddie Kohley
"Gave my family every thing we were looking for plus more, informed me in things I never knew existed and stayed on top of all my questions and concerns from start to finish. Highly recommend."
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Aaron Johnson

February 13, 2025

5  out of  5
rating by Aaron Johnson
"I had a great experience getting renter’s insurance through Chris Knapp State Farm. The process was quick, easy, and hassle-free. The team was very professional, answered all my questions, and made sure I had the right coverage for my needs. Their customer service was top-notch, and I felt confident in my decision. Highly recommend Chris Knapp State Farm for anyone looking for reliable insurance and great service!"
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Alexander Rivera

January 31, 2025

5  out of  5
rating by Alexander Rivera
"Great people, great team. Definitely recommend if you have questions about insurance"
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Alexis Rivera

January 31, 2025

5  out of  5
rating by Alexis Rivera
"I was able to get my autos, home and life insurance bundled together and was able to get more coverage for less money. Thanks Eddy and Chris."
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Chris Rivera

January 31, 2025

5  out of  5
rating by Chris Rivera
"Chris’s team help me with my policies and showed me the best coverages that I needed to protect my assets."
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christina roenna

December 24, 2024

5  out of  5
rating by christina roenna
"Chris Knapp has been a pleasure to work with for the few claims I have had between my home and auto. He is very responsive to emails or calls and makes adding/removing vehicles to my policy a breeze. I have been with state farm since 1989 and when I moved to the fox valley area in 2001 I needed a local agent. I found the 1103 Main St office in St Charles and have been a loyal customer ever since. Always easy to get answers to my questions and make things go smoothly. I would highly recommend Chris and his team!"
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Megan Ganser

December 19, 2024

5  out of  5
rating by Megan Ganser
"Great service- always available and extremely helpful."
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Will Whitelow

December 3, 2024

5  out of  5
rating by Will Whitelow
"I have had some unpleasant experiences with State Farm years ago. Back then, it had resulted in me leaving for a competitor. When it was time to give State Farm another chance, I hesitated. Once I met Chris Knapp and his agency— my experience with State Farm has changed. Over 8 years of professional service has been spectacular with his agency. He is very attentive and professional. Chris is the reason why I continue to stay with State Farm. Thank you, Chris for your ongoing excellent service! You are going to go far!"
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Deb M

November 13, 2024

5  out of  5
rating by Deb M
"I would highly recommend Chris. Always very responsive and easy to work with."
We responded:
"Thanks Deb "
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Rosalind Brown

November 6, 2024

5  out of  5
rating by Rosalind Brown
"Chris is available when reps should be and made my bundling insurance experience easy! He double checks to make sure the policy fits you! I appreciate that! Dailey new to adulting at this capacity so I am thankful I can have questions answered and even information I did not think to ask was answered! Thank you Chris"
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Walt Dulaney

November 4, 2024

5  out of  5
rating by Walt Dulaney
"Knowledgeable and responsive"
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Sue Grottke

October 18, 2024

5  out of  5
rating by Sue Grottke
"Perfect Agent that has you covered!"
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Наталя

October 7, 2024

5  out of  5
rating by Наталя
"Thank you Kevin for your great service! Everything was great. We will continue to use and contact with this company :)"
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Eric Whitman

September 8, 2024

5  out of  5
rating by Eric Whitman
"Annette and Chris Knapp have always taken great care of our insurance needs. Recommend them for everyone needing insurance."
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andy clarke

September 6, 2024

5  out of  5
rating by andy clarke
"The whole team has been great to work with. Very responsive and helpful. Annette in particular has been really helpful lately updating policies and explaining in a manner easy to understand."
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Amanda Shea

August 26, 2024

5  out of  5
rating by Amanda Shea
"Chris has been my insurance agent for 11 years. He answers every text and phone call personally and if he is helping another customer - he returns my calls and questions within minutes. There is no one else I'd trust with my insurance needs. I've reached out to him while being pulled over, during accidents, in snow storms, and more. You don't realize all the reasons to contact your agent until you need him/her in a bind. I use Knapp State Farm for my 5 cars, homeowners and life insurance. I trust him for it all!"
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Adam Wronkiewicz

August 13, 2024

5  out of  5
rating by Adam Wronkiewicz
"Chris was very prompt, professional, and made the process of insurance easy. Competitive pricing and great customer service. Wish I had gone to Chris sooner."
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Ryan Murphy

August 3, 2024

5  out of  5
rating by Ryan Murphy
"Chris and his staff are fantastic!! He is not a "salesperson" He actually listens, makes suggestions, and is very thorough and knowledgeable. I've been a client of his for a while, he actually "checks in" now and again to make sure my needs are met. Phenomenal customer service!! If you are in the market for insurance, do not hesitate to call Chris! He truly lives up to the "Like a good neighbor" philosophy!"