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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mason Dupasquier

Mason Dupasquier

November 18, 2025

5  out of  5
rating by Mason Dupasquier
"Ed Valdez has been my insurance agent through State Farm, and he has been amazing. Always there to pick up the phone and answers any questions I have, and periodically checks in if I have any changes in my insurance plan! Would highly recommend the while agency"
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Linda Hulsizer

November 18, 2025

5  out of  5
rating by Linda Hulsizer
"I switched home and auto from another carrier and selected State Farm as my carrier. It was the best decision I made. Chris Knapp and Edward Valdez have been very helpful to me, they are always available to answer questions, and they explain in terms I can understand. I recently received a notice about my home policy that resulted in an adjustment of my premium and a refund to me. I'm so happy I switched to State Farm. The agents are very knowledgeable, take time to speak with me, answer my questions, and are friendly. They are very close to my home which I like, and they are always available. Thank you Chris and Ed."
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Mary Trevino

November 18, 2025

5  out of  5
rating by Mary Trevino
"Chris & Ed have helped us out so much in finding the right insurance for our car & home & also life insurance. So happy with the service they are providing. They are so nice & easy to talk to, they explained any questions we had without hesitation. Have been happy with this insurance."
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Andy Rivers

October 9, 2025

5  out of  5
rating by Andy Rivers
"My wife and I have been using State Farm and have had Chirs as our agent for over 10 years. We have always appreciated Chris, his expertise and his ability to quickly take care of all our insurance needs. Keep up the good work, Chris!"
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Chandra Gravit

August 14, 2025

5  out of  5
rating by Chandra Gravit
"My husband and I have been using State Farm Insurance for almost 30 years. We have been with Chris for almost ten of those years. During that time, we have had multiple claims, questions, and life changes. State Farm has always been there for us; taking care of the challenges seamlessly and providing a high level of knowledge and professionalism. Chris and his team are very easy to work with and are always there for us."
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david grosshauser

August 12, 2025

5  out of  5
rating by david grosshauser
"Chris and his team are wonderful to work with in times of need and are great with comicating with you."
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zach frye

August 11, 2025

5  out of  5
rating by zach frye
"Chris, Alex and Kevin were all incredibly helpful with setting up my renter’s insurance policy!"
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Nikita Billman

July 21, 2025

5  out of  5
rating by Nikita Billman
"Picked up immediately and emailed me what I needed in 2 minutes!"
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Varun Kumar

July 10, 2025

5  out of  5
rating by Varun Kumar
"Kevin made it so easy for me! Thanks much!!"
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Joseph Murray

June 26, 2025

5  out of  5
rating by Joseph Murray
"Chris is the best in the business. Very knowledgeable and quick to get things done. Appreciate the 14 years he has handled our insurance needs!"
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Michael Valente

April 18, 2025

5  out of  5
rating by Michael Valente
""Had a great experience working with Kevin on my rental insurance. He was fast, responsive, and very professional. Highly recommend!""
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Tianna

March 17, 2025

5  out of  5
rating by Tianna
"Very thorough and thoughtful about your current and potential needs! Would recommend."
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Jacquie Cobb

March 11, 2025

5  out of  5
rating by Jacquie Cobb
"Chris has been my agent for years; he is always extremely helpful and very responsive. Highly recommend!"
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Ahmad Aljundi

March 5, 2025

5  out of  5
rating by Ahmad Aljundi
"Edward Valdez giving a great service"
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Dhinakar Baskaran

February 26, 2025

5  out of  5
rating by Dhinakar Baskaran
"Chris Knapp from State Farm is great to work with. Very responsive, quick and easy. Excellent customer service."
Profile photo of Rosaura Carazo Bradford

Rosaura Carazo Bradford

February 21, 2025

5  out of  5
rating by Rosaura Carazo Bradford
"Edward Valdez helped us out to get our insurance car’s done. Also explained in an easily and detailed way all the benefits of everything. Not only a vendor but a consultant that truly cares for his customer’s needs. 100% satisfied with his professionalism and good disposal."
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Chirag Patel

February 19, 2025

5  out of  5
rating by Chirag Patel
"I had really great experience from chris Knapp state farm, i have got very quick and hassle free renters insurance. thank you kevin"
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David Serrano

February 19, 2025

5  out of  5
rating by David Serrano
"Chris is the best! Great communication, friendly, and highly knowledgeable."
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Eddie Kohley

February 19, 2025

5  out of  5
rating by Eddie Kohley
"Gave my family every thing we were looking for plus more, informed me in things I never knew existed and stayed on top of all my questions and concerns from start to finish. Highly recommend."
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Aaron Johnson

February 13, 2025

5  out of  5
rating by Aaron Johnson
"I had a great experience getting renter’s insurance through Chris Knapp State Farm. The process was quick, easy, and hassle-free. The team was very professional, answered all my questions, and made sure I had the right coverage for my needs. Their customer service was top-notch, and I felt confident in my decision. Highly recommend Chris Knapp State Farm for anyone looking for reliable insurance and great service!"
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Alexander Rivera

January 31, 2025

5  out of  5
rating by Alexander Rivera
"Great people, great team. Definitely recommend if you have questions about insurance"
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Alexis Rivera

January 31, 2025

5  out of  5
rating by Alexis Rivera
"I was able to get my autos, home and life insurance bundled together and was able to get more coverage for less money. Thanks Eddy and Chris."
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Chris Rivera

January 31, 2025

5  out of  5
rating by Chris Rivera
"Chris’s team help me with my policies and showed me the best coverages that I needed to protect my assets."
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christina roenna

December 24, 2024

5  out of  5
rating by christina roenna
"Chris Knapp has been a pleasure to work with for the few claims I have had between my home and auto. He is very responsive to emails or calls and makes adding/removing vehicles to my policy a breeze. I have been with state farm since 1989 and when I moved to the fox valley area in 2001 I needed a local agent. I found the 1103 Main St office in St Charles and have been a loyal customer ever since. Always easy to get answers to my questions and make things go smoothly. I would highly recommend Chris and his team!"
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Megan Ganser

December 19, 2024

5  out of  5
rating by Megan Ganser
"Great service- always available and extremely helpful."